Insights on learning best practices and trends.

Sonata Notes: The Secret World of “Shadow IT”

Sonata Notes|

From Google Docs to Slack, cloud-based productivity apps are allowing employees to work from anywhere, get more done and collaborate more effectively in real time. While the convenience of these tools is a welcome improvement over old desktop software, individuals might start using cloud apps without the knowledge or approval of their IT department.   

The Rough Guide to Global Capacity Building: Quick Tips to Improve NGO Training


As a learning and knowledge management consultant, I particularly enjoy working with NGO clients who do important work in challenging environments.   From onboarding volunteers in the midst of a crisis to strengthening civil society in fragile states or operating health clinics in remote mountain villages, NGOs face some [...]

Sonata Notes: What Can NGOs Do to Help Refugees Acquire Critical Job Skills?

Sonata Notes|

Despite the hysterics of far-right nationalists, influxes of refugees have the potential to positively impact economies all over the world.  Yet many refugees find themselves at a disadvantage when compared to native workers, because they did not have the opportunity to develop crucial job skills in their birth countries.  

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