VIRTUAL WORKFORCE MANAGEMENT

Sonata Digital will help you create a workplace where virtual teams thrive.
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Virtual Work is Great… When it Works

In theory, virtual work benefits everyone: it lets organizations hire the best talent from everywhere, while allowing employees to work from anywhere. And most research confirms that, given the right conditions, virtual teams can be equally or more productive than in-person teams.

But virtual work also poses a number of new and unprecedented challenges, including:

Engagement

Part of the reason why virtual workers are so productive is that they tend to work longer hours and don’t have coworkers to distract them. But the dark side is that 70% of virtual workers feel isolated and burnt out (SHRM), which can erase any productivity gains over the long term.

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Career Development

Virtual workers are 13% more productive yet 50% less likely to receive pay raises and promotions than in-office peers (MIT, Stanford).

Management

40% of managers express doubts about their ability to manage workers remotely (HBR), which is hardly surprising given only 20% of organizations provide specific training on how to manage virtual teams.

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So how can your team enjoy the benefits of virtual work while mitigating the risks?

Virtual Work is Great… When it Works

In theory, virtual work benefits everyone: it lets organizations hire the best talent from everywhere, while allowing employees to work from anywhere. And most research confirms that, given the right conditions, virtual teams can be equally or more productive than in-person teams.

But virtual work also poses a number of new and unprecedented challenges, including:

Engagement

Part of the reason why virtual workers are so productive is that they tend to work longer hours and don’t have coworkers to distract them. But the dark side is that 70% of virtual workers feel isolated and burnt out (SHRM), which can erase any productivity gains over the long term.

Career Development

Virtual workers are 13% more productive yet 50% less likely to receive pay raises and promotions than in-office peers (MIT, Stanford).

Management

40% of managers express doubts about their ability to manage workers remotely (HBR), which is hardly surprising given only 20% of organizations provide specific training on how to manage virtual teams.

So how can your team enjoy the benefits of virtual work while mitigating the risks?

How Sonata Digital Improves Remote/Hybrid Team Performance

Virtual/Hybrid Performance Review

  • Observe team interactions and identify pain points / opportunities for improvement
  • Interview key stakeholders about successes, challenges, requests
  • Evaluate adoption/usage of technology platforms and tools
  • Deliver detailed findings & recommendations report

Virtual/Hybrid Strategy Consultation

  • Work with key stakeholders (business units, HR, IT, etc.) to draft virtual/hybrid work policies.
  • Define best practice recommendations / standard operating procedures for virtual and hybrid team managers.
  • Select, implement, and configure virtual team collaboration platforms/tools (e.g., Slack, Microsoft Teams, SharePoint, Google Workspace, etc.)

Training, Change Management & Rollout Support

  • Facilitate workshops for virtual team managers, individual contributors
  • Create on-demand learning / support resources (videos, micro-learning, etc.)
  • Develop change communications materials (emails, presentations, etc.)

A Holistic Approach to Virtual Team Success

Sonata Digital will help you design a virtual work strategy that addresses all the drivers of virtual team performance:
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Culture

From promoting online etiquette to ensuring virtual workers have real opportunities for career advancement, we will help you foster a culture where everyone feels included and engaged.
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Process

Even with the best collaboration tools, it is all too easy for virtual and hybrid teams to feel disconnected. Setting clear guidelines for communication, meetings and information sharing can help keep your teams in sync.
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Technology

Having the right technology – and knowing how to use it – can make or break a virtual team. Sonata Digital will help you select the right software tools for every aspect of your work and train your teams on how to best leverage them.