Sonata Notes: Surviving the “Great Shift Change”
The long-predicted skilled labor shortage in fields such as engineering, manufacturing, and construction is upon us and is expected to last for most of the 2020s. Given that most companies haven't prepared adequately for the departure of their experienced staff, how can we accelerate the recovery of labor pipelines?
Sonata Notes: Should You Outsource Field Service, or Train Your Own Technicians?
The shortage of skilled field service technicians is a major challenge for capital equipment and infrastructure companies. Is outsourcing a reasonable "quick and easy" solution for covering those gaps - or is it giving up a future revenue stream?
If Customers Want the ‘Right to Repair’, Make Sure They Get it Right
Equipment manufacturers are nervous about “right to repair” legislation. But whether it passes or not, providing appropriate training and support to customers is a smart business move.
Training Human Workers to be Smart Around Smart Machines
Amidst the buzz around AI and automation, how can manufacturers prepare clients for the reality of working with autonomous technology?
Sonata Notes: 5 Types of Training Every Capital Equipment Manufacturer Needs to Provide
Whether you produce industrial machinery or meditech, there are five key audiences every capital equipment manufacturer needs to train.
