Introducing A.I. Powered Interactive Learning
Sonata can design sophisticated interactive A.I. training simulations and embed them into e-learning modules, websites, and mobile apps. This includes:
• Role play activities for critical conversations (e.g., community engagement, negotiation, healthcare patient experience, etc.).
• Complex simulation exercises for disaster response, program implementation, policymaking, and more.
• Chatbots and virtual copilots for on-the-job support (e.g. walking someone through troubleshooting steps).
Try out the demo above, and click here to see more examples of AI Learning
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Bridge the Skill Gap
If your company’s products require on-site installation, repair, or maintenance, then you know how difficult it is to train up new technicians. Sonata Learning will help you build a program that addresses technicians’ training needs from their first day on the job to working independently and eventually leading a team.
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Your Turn-Key Training Experts
Sonata Learning can help with all aspects of your technician training progam, including:
Job Task Analysis and Skills Assessment
Our team will work with your senior staff to identify essential skills for techs at different levels, which can serve as a basis for your overall training strategy.
Instructor-Led Training & Coaching
We can develop high quality training curricula on general technical skills plus your company’s specific products and services. We will also train your senior technicians on coaching and adult learning best practices, to make sure training is effective.
On-Demand Videos & E-Learning
Our team will produce multimedia and interactive training materials that technicians can access any time, during their initial onboarding our when they’re out in the field.
Product & Process Documentation
Sonata Learning will capture your SOPs and product information and develop clear, well-organized job aids in digital or print format. We can also help implement knowledge base / document repository solutions to make information easily accessible.
Mentoring Programs
We help companies transfer knowledge from senior to junior staff, and prepare team members to serve as effective mentors, whether it’s part of a formal mentoring program or informally, on the job.
A Complete Set of Learning Solutions for Technology Companies
In addition to field technician training, Sonata Learning offers:
Management skills training to turn your top technicians into effective supervisors and leaders.
Technical sales training to help your technical experts transition into a presales or sales role.
Customer support and training resources to help clients get more value from your products, while reducing your own team’s support workload.
Educational marketing materials including high-quality explainer videos for your products and services.
