While PSRs are a great solution for a wide range of performance challenges, people need more than a YouTube video or a checklist to master complex tasks (e.g., wiring a telecommunications control room) or entirely new work processes or strategies.
PSRs complement conventional learning programs by:
• Helping expert-level performers incorporate new techniques and technologies into their work
• Reinforcing skills and knowledge that audiences already possess, but might apply consistently
• Providing just-in-time instructions on skills and processes that are only needed infrequently
• Ensuring consistent adherence to SOPs and guidelines